At Scopione, your privacy is as important as our craftsmanship. Just as we design and engineer premium carbon fiber parts with precision, we handle your personal information with the same level of care, respect, and security.
This Privacy Policy explains:
- What data we collect when you visit or make a purchase.
- How and why we use that information.
- The steps we take to protect your privacy.
- Your rights and choices regarding your personal data.
By using Scopione.com or placing an order, you agree to the practices described here. We encourage you to review this policy carefully — because at Scopione, your trust drives everything we do.
1. Introduction
At Scopione, your privacy is as important as precision and performance are to our products. We are committed to protecting your personal information with the same level of care, accuracy, and responsibility that define our brand.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit Scopione.com, make a purchase, contact our team, or engage with our services. By using our site, you agree to the practices outlined below. If at any time you have questions, our support team is ready to assist.
1.1 Why We Have a Privacy Policy
- Your trust is the foundation of everything we do.
- This Privacy Policy exists to make our data-handling practices clear and transparent — ensuring you always know how your information is managed.
- We follow leading global privacy frameworks, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These standards guide how we collect, store, and safeguard your personal information, no matter where you’re located.
- Our commitment is simple: to give you control, clarity, and confidence when interacting with Scopione.
1.2 Scope of This Policy
This Privacy Policy applies to all users of Scopione.com, including customers, visitors, and anyone who interacts with our website, products, or services.
It covers the collection and use of personal information obtained through:
- Browsing our website or viewing product pages
- Purchasing Scopione products or contacting customer support
- Subscribing to newsletters, promotional emails, or creating an account
- Engaging with Scopione through social media or third-party platforms
Whether you’re exploring our carbon fiber collections or managing an existing order, this policy governs how your data is used to improve your experience and protect your privacy.

1.3 Our Commitment to Transparency
At Scopione, transparency is not optional — it’s our standard.
We believe you deserve to understand exactly how your information is handled. This Privacy Policy explains:
- What information we collect and why we collect it
- How we use it to improve your Scopione experience
- Your rights and choices regarding personal data
- How we protect it through secure systems, encryption, and best practices
Our goal is to ensure your data is handled responsibly — with precision and integrity, every step of the way.
1.4 Acknowledgment and Acceptance
- By accessing or using Scopione.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
- Your continued use of our website signifies your acceptance of these practices. If you disagree with any part of this policy, we recommend discontinuing use of our site or contacting our support team at [email protected] for clarification.
1.5 Our Goal
- Our mission is to provide an exceptional, secure, and transparent online experience for every Scopione customer.
- We continuously refine our privacy standards to meet evolving laws, technologies, and best practices — ensuring your information remains protected from the moment you visit our site to the completion of your order.
Protecting your privacy isn’t just a legal responsibility — it’s part of the Scopione promise. Just as our carbon fiber parts are engineered for durability and precision, our privacy practices are designed for trust and reliability.
2. Effective Date
At Scopione, transparency is at the core of our privacy commitment. This section outlines when our Privacy Policy took effect and how we’ll keep you informed of any future updates that reflect changes in our practices or applicable laws.

2.1 Policy Version and Ongoing Updates
Effective Date: October 10, 2025
At Scopione, your privacy is an essential part of the trust you place in us. This Privacy Policy takes effect on the date shown above and reflects our current standards for protecting your personal information.
We may revise this policy as our technologies, operations, or regulatory requirements evolve. When updates occur, the Effective Date will change to indicate the most recent revision. Updates typically reflect improvements in transparency, data protection, or user experience — never reductions in your privacy rights.
2.2 Notification of Policy Changes
Whenever significant updates are made, Scopione will notify customers clearly and promptly. We may communicate these changes through:
- Website Notice: A visible announcement on our homepage or checkout page.
- Email Notification: Sent to registered users or recent customers when changes are relevant to their data.
All updates take effect once posted, unless otherwise stated. By continuing to use Scopione.com after a revision, you acknowledge and accept the updated policy. We recommend reviewing this page periodically to stay informed.
Our Ongoing Commitment
Your privacy matters to us as much as precision matters to our products. Scopione continuously strengthens its data-protection practices to meet the highest standards of integrity, security, and transparency.
3. Information We Collect
At Scopione, your privacy receives the same precision and attention we dedicate to every carbon-fiber component we create. We collect only the information necessary to process your orders, enhance your experience, and protect your data. Below, we outline what we collect, how we collect it, and why we do so — with transparency at every step.

3.1 Types of Information Collected
We collect both personal and non-personal data to ensure smooth order fulfillment and a high-performance website experience.
A. Personal Information
Information that directly identifies you or allows us to contact you.
Examples include:
- Name – First and last name provided at checkout or account registration.
- Contact Details – Email address, phone number, and shipping/billing addresses.
- Payment Details – Credit/debit card or PayPal information, securely processed by trusted third-party payment gateways.
- Account Credentials – Username, password, and saved preferences associated with your Scopione account.
These details are collected only to process your transactions and manage your account securely.
B. Technical and Usage Information
Data that does not personally identify you but helps improve site functionality and performance.
Examples include:
- Device and Browser Data – Type of device, operating system, and browser version.
- Usage Patterns – Pages visited, time spent, and navigation behavior.
- Referrer Data – How you arrived at Scopione.com (e.g., search engine or link).
- Geolocation Data – Approximate region based on your IP address, used for analytics and shipping calculations.
Collected automatically to optimize website experience and improve service quality.
C. Sensitive Information
- Scopione does not intentionally collect sensitive personal data (such as health, biometric, or government identification).
- If such data is inadvertently shared, it is handled securely and in compliance with applicable privacy laws.
D. Communications and Support Data
Information you share when communicating with us, such as:
- Customer-service messages and chat transcripts
- Email inquiries and support tickets
- Product feedback, surveys, and reviews
Used exclusively to respond to your requests and enhance service quality.
E. Information from Third Parties
We may receive information from trusted external sources, including:
- Social Media Platforms – If you log in or interact through Facebook, Google, or similar accounts (e.g., profile name, email).
- Marketplace Partners – Details shared when purchasing Scopione products through platforms like Amazon, eBay, or Etsy.
All third-party data is handled under this Policy and the partner’s respective privacy terms.

3.2 How We Collect Information
- Scopione gathers information in three primary ways — directly from you, automatically as you use our site, and through trusted partners.
- In every case, we collect only what is required to provide the highest-quality experience.
A. Information You Provide Directly
You choose to share information when you:
- Create a Scopione account or update your profile
- Place an order or request a custom quote
- Subscribe to newsletters or promotional updates
- Submit a contact form or reach out for support
- Leave product reviews or participate in surveys, contests, or loyalty programs
We use this data solely to process your requests, communicate effectively, and deliver your orders efficiently.
B. Information Collected Automatically
When you browse Scopione.com, we use technology to understand how visitors engage with our site:
- Cookies and Tracking Tools: Remember cart items, preferences, and analytics data.
- Analytics Services: Google Analytics and similar tools help us monitor performance.
- Server Logs: Record standard details such as IP address, timestamps, and browser type.
You can adjust cookie preferences or disable certain tracking features in your browser settings at any time.
C. Information from Third Parties
Our partners may share data required to complete your purchase or deliver your order, including:
- Shipping Providers – For delivery updates and logistics coordination.
- Payment Gateways – To verify and complete transactions securely.
- Marketing and Analytics Partners – To provide relevant product recommendations and promotional offers.
Each partner is carefully vetted for compliance with data-protection standards.
3.3 Why We Collect Information
Every data point serves a defined purpose. Scopione collects information only to improve your experience, enhance service reliability, and protect your interests.
- Order Fulfillment: To process, confirm, and deliver your purchases accurately and efficiently.
- Personalized Experience: To remember your preferences, vehicles, and browsing history for a seamless return visit.
- Website Optimization: To improve site speed, functionality, and navigation flow.
- Customer Communication: To send order confirmations, updates, and important service notifications.
- Marketing and Offers: To deliver tailored promotions, product launches, and loyalty rewards — always with the option to opt out.
- Security and Fraud Prevention: To detect, prevent, and address unauthorized or fraudulent activity.
- Legal Compliance: To meet applicable laws, tax obligations, and consumer-protection regulations.
In short, we collect only what’s necessary to serve you better — never more.



4. How We Use Your Information
At Scopione, protecting your privacy is as important to us as engineering every carbon fiber part with precision. We collect and use your information responsibly — only to enhance your experience, fulfill your orders, and maintain the highest standards of safety, performance, and compliance.

Below is a detailed explanation of how and why we use your information.
4.1 Order Fulfillment and Customer Support
We use your information to ensure every order is handled efficiently and accurately. This includes:
- Processing transactions securely and verifying payment details.
- Managing shipping and delivery, ensuring your products arrive on time and at the correct destination.
- Handling returns, refunds, and exchanges in accordance with our policies.
- Responding to inquiries through email, phone, or live chat to resolve questions or concerns.
- Providing post-purchase support and warranty assistance when needed.
Each action is taken to maintain a seamless and reliable purchasing experience.
4.2 Marketing, Updates, and Personalization
We aim to communicate value — never clutter. Information may be used to:
- Send newsletters, promotions, or special offers (only if you have opted in).
- Notify you about new products, limited releases, or Scopione events.
- Deliver personalized recommendations and curated product collections based on your preferences, browsing history, or previous purchases.
- Display relevant ads on Scopione.com or other platforms, in compliance with applicable privacy laws.
You can opt out of promotional communications at any time via the unsubscribe link or by contacting us directly.
4.3 Improving Website Experience and Performance
To deliver the smooth, high-performance browsing experience our customers expect, we use information to:
- Analyze site traffic and user behavior to improve layout, speed, and product discovery.
- Identify and resolve technical issues or bugs.
- Enhance product recommendations and search accuracy.
- Optimize content based on how visitors interact with our pages.
These insights allow us to continually refine Scopione.com — much like tuning a supercar for peak performance.

4.4 Security, Compliance, and Fraud Prevention
Your security comes first. Scopione employs advanced systems to safeguard your information and maintain compliance with global data standards. We use your data to:
- Detect, investigate, and prevent fraudulent transactions or unauthorized access.
- Verify account activity to protect both our customers and our platform.
- Ensure secure transactions through encrypted payment and SSL-protected sessions.
- Comply with applicable legal, tax, and regulatory obligations.
- Fulfill verified requests from law enforcement or government authorities, when required by law.
We never sell or rent your personal information to third parties — ever.
4.5 Trusted Partnerships and Internal Use
To enhance efficiency and deliver world-class service, certain information may be shared — always under strict confidentiality agreements — with:
- Payment processors and logistics providers to complete orders and manage deliveries.
- Marketing or analytics platforms to improve outreach and website functionality.
- Anonymized or aggregated data services for statistical or market analysis (without identifying individuals).
- Internal staff training programs, ensuring that every Scopione team member understands our privacy and data security standards.
All partners are carefully vetted and contractually required to protect your data as diligently as we do.
4.6 Data Minimization and Retention
We only collect the information necessary to provide our services effectively. Your data is stored only as long as needed to fulfill the purposes described in this policy or as required by law. Once no longer required, information is securely deleted or anonymized.
4.7 Your Control Over Personal Data
You remain in control of your personal information. You may:
- Update your account details at any time.
- Adjust your marketing preferences or unsubscribe from promotional emails.
- Request data deletion or access by contacting us at [email protected].
Scopione is dedicated to providing full transparency and maintaining your trust every step of the way.
5. Automated Decision-Making and Profiling
At Scopione, technology serves precision — not the other way around. We use automated tools and algorithms to enhance your shopping experience, safeguard your transactions, and keep our operations running at performance level. These systems are carefully monitored to ensure fairness, accuracy, and respect for every customer.

5.1 What Automated Decision-Making and Profiling Mean
- Automated Decision-Making: Refers to digital systems capable of making decisions with minimal human input — such as verifying payments or flagging potentially fraudulent orders.
- Profiling: Involves analyzing browsing behavior, purchase history, and preferences to personalize recommendations and deliver a smoother, more relevant shopping experience.
Just as precision engineering optimizes vehicle performance, our algorithms analyze data responsibly to improve navigation, security, and convenience across Scopione.com.
5.2 How Scopione Uses Automation Responsibly
• Personalized Product Recommendations:
- Your browsing patterns and previous purchases help us suggest compatible upgrades — for instance, if you explore carbon-fiber hoods, you may see matching diffusers or fenders.
- This ensures a custom-fit experience tailored to your interests and vehicle type.
• Fraud Detection and Payment Security:
- Automated tools verify transactions in real time, reviewing data such as IP address, payment history, and delivery details.
- These checks help prevent fraudulent activity while keeping legitimate orders fast and hassle-free.
• Smart Advertising and Retargeting
- Using trusted platforms like Facebook Pixel and Google Ads, we may display relevant Scopione promotions or products you’ve shown interest in.
- You’ll only see content related to your automotive preferences — never unrelated or intrusive ads.
• Inventory and Pricing Optimization
- Algorithms monitor market demand and stock levels to maintain competitive prices and ensure that popular items remain available.
- Any pricing adjustments are made transparently and always within fair-market guidelines.

5.3 Your Rights and Choices
You remain in full control of how your data shapes your experience at Scopione. Depending on your region’s data-protection laws (including GDPR), you have the following rights:
- Right to Object: You may opt out of profiling for marketing purposes at any time. Adjust cookie settings or enable your browser’s “Do Not Track” option to stop personalized ads.
- Right to Human Review: If an automated decision affects you — for example, an order flagged in error — you can request a manual reassessment by our support team.
- Right to Access and Transparency: You may request clear information about how automated systems process your data and the logic behind key decisions.
- Right to Correct or Update Information: To ensure accuracy, you can update your profile details directly on our site or contact us to correct any information used in recommendations or processing.
5.4 Exercising Your Rights
- Contact Method: To exercise any of the above rights, reach out through our Contact Us page or email [email protected].
- Response Time: We aim to respond within 30 days, as required under applicable data-protection regulations.
5.5 Safeguards and Fairness Controls
Scopione applies strict internal controls to prevent bias, inaccuracy, or discrimination in any automated process.
Our systems are regularly audited by data-privacy specialists to ensure:
- Decisions remain transparent and fair
- Sensitive data (race, religion, health, etc.) is never used for profiling
- Human oversight is maintained in all critical operations
These safeguards ensure our automation enhances performance without compromising trust, integrity, or fairness.
Our Commitment
- At Scopione, every algorithm is designed with the same philosophy as our carbon-fiber craftsmanship — precision, balance, and accountability.
Automation exists to elevate your experience, protect your data, and deliver the seamless performance our brand stands for.
7. Third-Party Links
At Scopione, we value not only the precision behind our products but also the protection of your digital experience. To provide useful information, trusted resources, and opportunities for engagement, Scopione.com may include links to third-party websites. While these links are selected with care, please note that external sites operate under their own privacy policies, security standards, and terms of use.

7.1 Purpose of Third-Party Links
We include third-party links solely to enhance your Scopione experience. These may include:
- Partner Resources: Manufacturer or vendor pages offering detailed specifications, certifications, or logistics information.
- Community & Social Media: Official Scopione pages on Instagram, Facebook, LinkedIn, X (Twitter), and YouTube, designed to foster connection and share updates.
- Educational References: Links to industry articles, automotive blogs, and installation videos that support fitment, performance, or care insights.
Every linked source is evaluated for relevance, credibility, and alignment with Scopione’s standards of excellence.
7.2 Independence of Third-Party Content
Each third-party website operates independently of Scopione.com.
When you leave our site:
- You are subject to the external site’s own privacy practices and terms of service.
- Scopione does not control or guarantee the accuracy, reliability, or availability of third-party content.
- We are not responsible for any changes, policies, or materials published by external sources.
7.3 Privacy and Data Practices of External Sites
Third-party websites may employ data-collection methods that differ from ours. Examples include:
- Personal Data Requests: Some external sites may ask for login credentials, contact details, or payment information.
- Cookies and Tracking: External platforms may use cookies, web beacons, or analytics tools for advertising or behavioral analysis.
Scopione does not share, sell, or transmit your personal information to third parties unless required to fulfill your request or by law.
We strongly recommend reviewing each site’s Privacy Policy before submitting any personal information.

7.4 Security and External Interaction Risks
While Scopione maintains a secure digital environment, external websites may not follow equivalent security standards. Possible risks can include:
- Phishing attempts or fraudulent requests.
- Malware or unauthorized data collection.
- Unverified redirects or compromised content.
Safety Tip: Before entering sensitive information, confirm that the site address begins with “https://” and displays a padlock icon in your browser’s address bar. Avoid engaging with suspicious pop-ups or unsolicited links.
7.5 Safe Browsing Recommendations
To protect your privacy when visiting external websites:
- Review the site’s privacy policy and cookie notice before sharing data.
- Avoid entering confidential information unless you trust the source.
- Close unexpected pop-ups or redirects immediately.
- Return to Scopione.com whenever you are uncertain about an external link.
Your trust and data security are integral to the Scopione brand. Every connection we share is selected with transparency and care.
7.6 Disclaimer
- The inclusion of third-party links on Scopione.com does not imply endorsement, partnership, or affiliation unless clearly stated.
- These links are provided solely for convenience and informational purposes, in keeping with our goal to deliver a reliable, transparent, and performance-driven online experience.
8. Third-Party Advertising and Analytics
At Scopione, transparency and precision are core to our performance philosophy. We collaborate with carefully selected advertising and analytics partners to improve user experience, optimize website functionality, and present promotions relevant to your interests — always with respect for your privacy and control over your data.

8.1. Types of Third-Party Services Used
To enhance your experience and reach customers who value innovation, Scopione partners with trusted third-party platforms and analytics providers.
- Advertising Platforms: We utilize services such as Google Ads, Facebook Ads, and Instagram Ads to display personalized promotions based on your browsing activity, vehicle interests, and interactions with Scopione.com.
- Analytics Services: Tools like Google Analytics help us understand website performance — including visitor flow, engagement, and content effectiveness — so we can improve usability and design.
- Remarketing and Retargeting: We may show you Scopione ads on other websites after you’ve visited our store. This ensures that products you’ve explored — such as premium carbon fiber parts — remain easy to find later.
- Affiliate and Partner Networks:When applicable, affiliate partners track referrals and commissions for sales driven by their marketing efforts.
Note: Scopione never sells personal data. All tracking is limited to legitimate advertising and site improvement purposes.
8.2. Data Collected by Third Parties
Third-party tools may collect limited, non-identifying information to optimize advertising accuracy and performance. This can include:
- Device Information: IP address, browser type, and operating system.
- Website Interactions: Pages viewed, time spent, and products clicked.
- Purchase Behavior: Items added to cart or purchased.
- Demographic Information: Approximate location (based on IP), age range, and inferred interests derived from browsing activity.
This data helps Scopione understand user engagement patterns — for example, which carbon fiber upgrades attract the most attention — without identifying specific individuals.
8.3. How Third-Party Advertising Works
Scopione uses cookies and tracking pixels (such as the Facebook Pixel and Google Tag) to understand customer preferences and measure campaign effectiveness.
These technologies allow us to:
- Display relevant product recommendations, such as parts for your car’s make or model.
- Remind you about items viewed or added to your cart.
- Optimize ad spending to reach users most interested in Scopione’s products.
Ads may occasionally appear on external sites you visit — but they are designed to reflect your Scopione experience, not to intrude on your privacy.

8.4. Managing Your Preferences and Opting Out
At Scopione, you are in full control of how your information is used for advertising and analytics.
Cookie Preferences:
- You can accept or reject non-essential cookies using the cookie consent banner displayed when you visit Scopione.com. You can modify these settings anytime.
Advertising Settings on Major Platforms:
- Google Ads: Manage personalization through Google Ad Settings.
- Facebook & Instagram: Update your preferences in Meta Ad Preferences.
Analytics Opt-Out:
- Install the Google Analytics Opt-Out Browser Add-on to prevent Google Analytics from collecting your browsing data.
General Opt-Out Tools:
Tip: Adjusting these settings does not affect essential cookies required for site performance or security.
8.5. Data Sharing with Third Parties
- Scopione only shares the minimum data required for advertising or analytics purposes.
- All third-party partners are contractually obligated to use data solely for authorized services and must comply with applicable privacy and data protection laws.
We periodically review our partnerships to ensure ongoing compliance with GDPR, CCPA, and similar global privacy standards.
8.6. Your Rights and Control
We believe privacy should be practical, transparent, and easy to manage. You have the right to:
- Withdraw Consent: Adjust your cookie and ad preferences anytime.
- Request Deletion: Use tools offered by advertising platforms (e.g., Google or Meta) to delete your associated activity data.
- Access Clarifications: Contact us directly to request details on how your data is processed or shared.
Our privacy principles are built on respect — you remain in control of how your information is used at every step.
8.7. Policy Updates
- As technology evolves, Scopione may update this section to reflect new advertising tools, analytics systems, or legal requirements.
- All revisions will be published on this page, along with an updated “Last Modified” date.
Scopione’s Commitment: Just as we perfect every carbon fiber detail, we continuously refine our privacy practices to maintain precision, integrity, and trust.
9. International Data Transfers
At Scopione, protecting your personal information is as essential as the precision engineering behind every product we create. Whether your data is processed in the United States or across international borders, it is always handled with the same integrity, confidentiality, and security that define our brand.

9.1 Data Storage Locations
To ensure reliable service and performance, Scopione may store and process personal data in several secure facilities, including:
- Primary data centers in the United States, where most operational processing occurs.
- Backup and cloud infrastructure located in other countries to maintain service continuity.
Your information may therefore be transferred to, or accessed from, a jurisdiction different from your country of residence. While data-protection laws vary, Scopione ensures that every transfer meets or exceeds applicable privacy standards.
9.2 Reasons for International Transfers
We may transfer information internationally for legitimate operational purposes, such as:
- Processing and fulfilling orders, including payment verification and shipment coordination.
- Providing global customer support and resolving service requests.
- Enhancing site speed and reliability using secure global Content Delivery Networks (CDNs).
- Integrating with trusted analytics and marketing platforms to improve the customer experience.
- Maintaining business continuity, including off-site backups and disaster-recovery solutions.
For example, if you place an order from Europe, your payment may be securely processed through a U.S. gateway while shipment tracking is handled by international logistics partners.
9.3 Legal Basis for International Transfers
When your data is transferred outside your jurisdiction — including the European Economic Area (EEA) — Scopione relies on recognized legal mechanisms to guarantee ongoing protection:
- Standard Contractual Clauses (SCCs): Approved by the European Commission to ensure your data receives the same level of protection as within the EEA.
- Data Processing Agreements (DPAs): Binding contracts with each third-party service provider requiring GDPR-compliant handling of all data.
- Adequacy Decisions: Transfers may also occur to countries formally recognized as providing adequate data-protection standards.
Through these mechanisms, Scopione maintains full compliance with GDPR and other international privacy frameworks.

9.4 Safeguards and Security Measures
Every international transfer is protected through multiple, layered safeguards, including:
- Encryption: All personal data is encrypted during transmission and at rest using industry-standard SSL/TLS protocols.
- Access Controls: Data access is strictly limited to authorized personnel with verified business needs.
- Regular Audits and Assessments: Continuous monitoring and independent security audits ensure compliance and detect potential vulnerabilities early.
- Vendor Verification: All third-party partners undergo privacy and security evaluations before integration.
These measures ensure that your data remains private, secure, and uncompromised — no matter where it resides.
9.5 Your Rights Regarding International Transfers
You remain in full control of your personal data. Depending on your location and applicable law, you may:
- Request Information: Learn where your data is stored and processed.
- Access Safeguards: Obtain copies of our Standard Contractual Clauses or other protective documentation.
- Object to Transfers: If permitted by law, you may object to your data being processed outside your country.
- Request Portability: Ask that your data be securely transferred to another service provider of your choice.
Scopione will respond to such requests promptly and transparently, in line with our commitment to user rights.
9.6 Third-Party Service Providers
To deliver seamless performance and service, Scopione partners only with verified, privacy-compliant providers, including but not limited to:
- Payment Processors: Stripe, PayPal, and other PCI-compliant systems.
- Shipping and Logistics: FedEx, UPS, and USPS for order fulfillment and tracking.
- Analytics and Marketing: Google Analytics, Meta (Facebook), and similar platforms for performance optimization.
Each provider processes data solely for the purpose of delivering Scopione services and is bound by strict confidentiality and data-protection obligations.
9.7 Continuous Compliance and Updates
- We continuously review our data-transfer frameworks to reflect the latest international privacy requirements.
- If significant changes are made to how Scopione transfers or safeguards data, those updates will be clearly reflected in this Privacy Policy, and customers will be notified where required by law.
Our Commitment
Wherever your data travels, our promise remains constant — it is handled with precision, professionalism, and protection worthy of the Scopione name.



10. Your Rights
At Scopione, your privacy is more than a legal requirement — it’s part of our core commitment to trust, transparency, and respect. Just as precision defines our carbon-fiber craftsmanship, integrity defines how we handle your information. Depending on your location and the applicable privacy laws, you may exercise the following rights regarding your personal data.

10.1 Right to Access
You have the right to request access to the personal information we hold about you, including:
- The categories and specific data collected.
- The purposes for which it was collected or used.
- The categories of third parties with whom it has been shared.
This ensures complete transparency about how your information is handled.
10.2 Right to Rectification
If any of your personal information is inaccurate, incomplete, or outdated, you may request that we correct or update it. We will promptly make reasonable efforts to ensure the accuracy of your record.
10.3 Right to Deletion (“Right to Be Forgotten”)
You can request that we delete your personal data under certain circumstances, including:
- When it is no longer necessary for the original purpose.
- When you withdraw your consent.
- When processing is unlawful.
- When you object and no overriding legitimate grounds exist.
Some data may still be retained where required by law or for legitimate business reasons, such as record-keeping, warranty obligations, or fraud prevention.
10.4 Right to Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format. Where technically feasible, you may also request that this data be transferred directly to another organization of your choice.
10.5 Right to Restrict Processing
You may ask us to limit the processing of your data when:
- You contest its accuracy.
- The processing is unlawful but you prefer restriction to deletion.
- We no longer need the data, but you require it for legal claims.
- You have objected to processing and verification is pending.
When processing is restricted, your data will be securely stored but not actively used.

10.6 Right to Object
- You may object to our processing of your personal information at any time if it is based on legitimate interests or public interest.
- You may also opt out of direct marketing, including related profiling. Once you object, we will no longer process your data for those purposes.
10.7 Right to Withdraw Consent
If our data processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.
10.8 Additional Rights for California Residents (CCPA/CPRA)
If you reside in California, you are entitled to additional protections under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- Right to Know: Request details about the categories, sources, and purposes of information collected, as well as any sharing or sale of that information.
- Right to Non-Discrimination: Exercising your privacy rights will not result in any difference in pricing, service, or quality.
Scopione fully complies with these state-level protections and honors your right to privacy and equal treatment.
10.9 Automated Decision-Making
Where applicable, you may request not to be subject to decisions based solely on automated processing — such as profiling or algorithms — that produce legal or significant personal effects, unless necessary for entering into a contract or based on your explicit consent.
10.10 Right to File a Complaint
If you believe your privacy rights have been violated, you have the right to file a complaint with the relevant data protection authority or regulatory body in your jurisdiction. We encourage contacting us first so we can resolve the matter promptly and transparently.
How to Exercise Your Rights
To exercise any of the rights listed above:
- Email [email protected] or call 1-800-820-6346.
- Provide sufficient information to identify yourself and the request.
- We may ask for verification to ensure your data remains protected.
Response Timeline: We will acknowledge your request within 30 business days and respond in full within the legally required period (typically 30 days under GDPR or 45 days under CCPA).
Our Commitment to Your Privacy
At Scopione, your trust drives our standards. We safeguard your information with the same precision and care that define our engineering. Our goal is simple — to give you clarity, control, and confidence in every interaction with Scopione.
11. Jurisdiction-Specific Rights
At Scopione, data protection is treated with the same precision and craftsmanship that define our carbon-fiber creations. We comply with leading global privacy regulations to safeguard your information, uphold transparency, and honor your rights—no matter where you are located. Depending on your region, you may have specific privacy rights under applicable laws. The sections below outline these rights and explain how you can exercise them.

11.1 European Union (EU) / European Economic Area (EEA)
Governing Law: General Data Protection Regulation (GDPR)
If you reside in the EU or EEA, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you and details on how it is processed.
- Right to Rectification: Ask us to correct incomplete or inaccurate data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of personal data when it’s no longer needed for its original purpose.
- Right to Restrict Processing: Request temporary suspension of data processing while accuracy or purpose is reviewed.
- Right to Data Portability: Receive your data in a machine-readable format or request its transfer to another provider.
- Right to Object: Object to processing for direct marketing, profiling, or legitimate interest purposes.
- Right to Withdraw Consent: Withdraw previously granted consent at any time.
- Right to File a Complaint: Submit a complaint to your local Data Protection Authority (DPA) if you believe your data has been misused.
How to Exercise Your Rights: Contact [email protected] with the subject line “GDPR Request.” We verify each request to protect your information and respond within 30 days.
11.2 California – United States
Governing Law: California Consumer Privacy Act (CCPA)
If you are a California resident, you are entitled to:
- Right to Know: Request details about what personal data we collect, its sources, purposes, and any third parties with whom it’s shared.
- Right to Delete: Ask us to delete your personal data, except when retention is required for legal or transactional reasons.
- Right to Opt-Out of Data Sales: Scopione does not sell personal data, but we uphold this right for transparency.
- Right to Non-Discrimination: You will never receive inferior service or pricing for exercising your privacy rights.
To submit a CCPA request: Email [email protected] with the subject “CCPA Request.” Requests are verified and processed according to California law.
11.3 Canada
Governing Law: Personal Information Protection and Electronic Documents Act (PIPEDA)
If you reside in Canada, you have the following rights:
- Right to Access: Request access to your personal information and learn how it has been used or disclosed.
- Right to Challenge Accuracy: Request corrections to inaccurate or incomplete data.
- Right to Withdraw Consent: Withdraw consent for data processing where consent is required.
- Right to File a Complaint: Contact the Office of the Privacy Commissioner of Canada (OPC) if you believe your data has been mishandled.
To exercise your PIPEDA rights, email [email protected] with the subject “PIPEDA Request.”

11.4 Australia
Governing Law: Privacy Act 1988 (Australia Privacy Principles – APPs)
If you are an Australian resident, your rights include:
- Right to Access: Request access to the personal information we hold about you.
- Right to Correction: Request correction of incomplete or inaccurate details.
- Right to Anonymity: Interact with us anonymously or via a pseudonym where feasible.
- Right to File a Complaint: Report concerns to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.
All requests can be made through [email protected] using the subject “Australia Privacy Request.”
11.5 Brazil
Governing Law: Lei Geral de Proteção de Dados (LGPD)
For residents of Brazil, Scopione recognizes the following rights:
- Right to Access: Confirm whether we process your personal data and obtain a copy.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Anonymization, Blocking, or Deletion: Request restriction or removal of unnecessary or excessive data.
- Right to Data Portability: Request your data in a portable format to transfer elsewhere.
- Right to Information: Ask for details about how and with whom your data is shared.
- Right to Withdraw Consent: Withdraw your consent for processing at any time.
To exercise your LGPD rights, email [email protected] with the subject “LGPD Request.”
11.6 Additional Regions and Global Commitment
We also comply with privacy laws in other jurisdictions, including:
- United Kingdom: UK Data Protection Act 2018 (post-Brexit GDPR alignment).
- New Zealand: New Zealand Privacy Act 2020.
If your country has data-protection regulations not specifically listed here, Scopione will honor your rights to the fullest extent permitted by law, applying the same high standards defined by GDPR and CCPA wherever possible.
11.7 Verification and Response Process
- To protect your privacy and prevent unauthorized access, Scopione verifies all requests through reasonable identity confirmation steps before processing.
- We aim to respond within 30 days or within the legally mandated period applicable to your region.
For all privacy inquiries, data requests, or concerns:
📧 [email protected] | 📞 1-800-820-6346
13. Data Security
At Scopione, we treat your data with the same precision and protection we apply to every carbon-fiber part we create. Every layer of our security framework is engineered to safeguard your personal information from unauthorized access, misuse, or alteration. While no online system can offer absolute protection, we continuously evolve our defenses to maintain the highest standards of digital security.

13.1 Our Commitment to Data Security
Safeguarding your personal information is a top priority at Scopione. We combine advanced technologies, strict access controls, and constant monitoring to ensure your data remains private and protected.
Our security principles are built around:
- Confidentiality: Your data is seen only by those who are authorized and required to use it.
- Integrity: Your information remains accurate, consistent, and unaltered.
- Availability: Our systems are designed for stability and continuous protection.
13.2 Measures We Take to Protect Your Information
We deploy a comprehensive, multi-layered security framework that includes:
Encryption & Transmission Security
- All sensitive data transmitted to and from our site is encrypted using Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols.
- Sensitive data stored on our systems is encrypted where appropriate for additional protection.
Access Control & Authentication
- Access to personal data is strictly limited to authorized team members who require it to fulfill essential duties.
- We enforce strong passwords, unique credentials, and two-factor authentication (2FA) across all administrative systems.
Firewalls & Network Protection
- Enterprise-grade firewalls safeguard our servers from unauthorized access.
- Real-time monitoring tools detect and mitigate suspicious activity or potential intrusions.
Regular Security Audits
- We perform routine audits and vulnerability assessments to identify and resolve risks before they become threats.
- Independent cybersecurity experts may conduct penetration testing to validate our defenses.
Payment Security
- All transactions are processed via PCI DSS-compliant payment gateways.
- Scopione does not store complete credit card details on its servers.
Data Minimization & Anonymization
- We collect and retain only the data necessary to complete your transaction or service request.
- Where possible, data is anonymized to minimize risk and ensure privacy.
13.3 Your Role in Data Security
Security is a shared responsibility. You can help protect your data by taking the following steps:
- Use Strong Passwords: Create complex, unique passwords and avoid reusing them across multiple sites.
- Stay Vigilant: Be cautious of phishing attempts or fake messages. Scopione will never request your password or payment details by email.
- Secure Your Devices: Keep antivirus software up to date and ensure your web browser is current.
- Enable Account Protection: When available, enable two-factor authentication (2FA) for an added layer of account security.

13.4 Response to Security Breaches
While we employ extensive preventive measures, in the unlikely event of a security breach, Scopione will act swiftly and transparently:
- Immediate Investigation: We will promptly assess the scope and cause of the incident.
- Timely Notification: Affected users and relevant authorities will be notified as required by laws such as GDPR or CCPA.
- Guidance and Support: We’ll provide clear steps for customers to secure their information.
- System Reinforcement: Post-incident reviews ensure corrective measures and future prevention are implemented immediately.
Our transparency-first approach ensures you remain informed and protected at every stage.
13.5 Third-Party Service Providers
We partner only with reputable third-party providers that meet strict data protection and compliance standards.
Each provider contractually agrees to:
- Uphold confidentiality and data protection standards equal to or exceeding our own.
- Maintain GDPR, CCPA, and PCI DSS compliance where applicable.
- Allow audits or verification to confirm adherence to these requirements.
13.6 Ongoing Improvements
Cybersecurity is a continuous pursuit. Scopione remains proactive by:
- Incorporating insights from independent experts and evolving technologies.
- Updating our policies in response to new threats and regulations.
- Training our internal team to maintain awareness of best security practices.
Our zero-tolerance policy for compromise means every potential issue is treated with urgency, precision, and accountability.
13.7 Security Standards and Compliance
Scopione’s digital infrastructure aligns with globally recognized security frameworks, including:
- PCI DSS (Payment Card Industry Data Security Standard)
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
We regularly review our systems and vendor certifications to ensure continued compliance and peace of mind for every customer.
13.8 Contact for Security or Privacy Concerns
If you have any concerns about your data security or privacy, please contact our dedicated support team:
Phone: 1-800-820-6346
Email: [email protected]
Your trust is our most valuable asset—and protecting it is part of the Scopione promise.
14. Retention of Data
At Scopione, we handle personal information with the same precision and care that define our carbon-fiber craftsmanship. Every piece of data we retain serves a legitimate purpose — from processing your order to ensuring compliance with applicable laws — and is kept only for as long as necessary.

14.1 Purpose of Data Retention
We retain customer data to:
- Process transactions, fulfill orders, and provide product or technical support.
- Comply with legal and tax obligations, including record-keeping and reporting.
- Prevent fraud, resolve disputes, and enforce our policies to protect all parties.
- Enhance services, analyze purchasing trends, and improve user experience.
All retention is guided by transparency, necessity, and lawful purpose.
14.2 Retention Periods by Data Category
Category | Retention Period | Primary Purpose |
---|---|---|
Account Information | Active account + up to 3 years after deactivation | Fraud prevention, legal compliance |
Order & Billing Records | 7 years after transaction completion | Tax and audit requirements |
Customer Support Correspondence | 5 years after case resolution | Service quality review, reference |
Marketing & Communication Preferences | Until consent withdrawn | Personalized updates and offers |
Cookies & Tracking Data | Session cookies: deleted after session • Persistent cookies: retained 1 month – 1 year | Site functionality and analytics |
These durations ensure Scopione meets legal, operational, and customer-service obligations while minimizing unnecessary data storage.
14.3 Criteria for Determining Retention
Scopione determines retention periods using the following key criteria:
- Legal Requirements: Laws and regulations governing commerce, tax, and consumer rights.
- Contractual Obligations: Records necessary to fulfill service agreements or warranties.
- Business Needs: Data essential for fraud prevention, refunds, or service continuity.
- User Requests: Adjustments made where users exercise their rights, when legally permitted.
We continually review these criteria to ensure retention remains lawful, limited, and justified.

14.4 Secure Deletion and Anonymization
When data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access or misuse. Our procedures include:
- Permanent deletion from live databases and secure backups.
- Regular internal audits confirming expired records are purged.
- Anonymization of data used for analytics, ensuring no personal identifiers remain.
All deletions follow industry-standard data-erasure protocols aligned with global privacy regulations.
14.5 User Controls and Rights
You are always in control of your information. Scopione enables the following options:
- Request for Deletion: Submit a request through our Contact Us form to delete your personal data.
- Exceptions: Certain records (e.g., invoices or warranty details) may be retained to satisfy legal or tax obligations.
- Account Deletion: When an account is deleted, personal information is removed except where retention is required by law or legitimate business need.
- Withdrawal of Consent: You may unsubscribe or opt out of marketing communications at any time.
Scopione responds to verified requests promptly and transparently, ensuring every customer’s privacy choices are respected.
Ongoing Commitment to Privacy
At Scopione, data protection is integral to our brand values. We regularly review retention policies to align with evolving privacy standards and best practices. Safeguarding your information is not just a legal requirement — it’s part of our enduring commitment to trust, precision, and excellence.
15. Data Breach Notification
At Scopione, your privacy and trust are as vital to us as the performance and precision of our products. In the rare event of a data breach, we act swiftly, transparently, and in full compliance with all applicable privacy laws to protect your information and restore system integrity. This section outlines how Scopione detects, manages, and communicates any security incident that could affect your personal data.

15.1 Definition of a Data Breach
A data breach occurs when personal or sensitive information is accessed, disclosed, or used without proper authorization.
Examples include:
- Unauthorized access to customer accounts or databases.
- Accidental or intentional exposure of personal details such as names, emails, payment, or shipping information.
- Cyberattacks such as hacking, phishing, ransomware, or malware designed to compromise user data.
Any unauthorized activity that poses a risk to the privacy, confidentiality, or integrity of your data is treated as a serious incident.
15.2 Breach Detection and Monitoring
Scopione maintains continuous real-time monitoring of all servers, databases, and online systems to identify suspicious activity early. Our cybersecurity framework includes:
- Advanced threat detection and intrusion prevention systems (IDS/IPS).
- 24/7 server monitoring for unusual access patterns.
- Regular vulnerability assessments and penetration tests.
- Independent third-party audits to ensure consistent compliance with global data protection standards.
These proactive measures allow us to detect, contain, and mitigate risks before they can affect our users.
15.3 Notification Triggers
We will issue a data breach notification if an incident is likely to result in:
- Financial loss or fraudulent activity.
- Identity theft or misuse of personal data.
- Disruption of website operations or customer access.
- A significant risk to user privacy, safety, or confidentiality.
Our security and legal teams evaluate each situation carefully and follow applicable jurisdiction-specific laws (such as GDPR for EU residents and CCPA for California residents) to determine if formal reporting is required.
15.4 Notification Timeline
In the event of a confirmed data breach:
- Immediate internal notification: Our security team is alerted within minutes and begins an internal investigation.
- Containment and assessment: The source is identified and contained within 24–48 hours to prevent further damage.
- User notification: If your data has been affected, Scopione will contact you within 72 hours (as required by GDPR) or sooner when necessary.
We value transparency and aim to communicate quickly and clearly throughout the entire process.

15.5 Information Provided in the Notification
If a breach occurs, affected users will receive a clear, detailed notice that includes:
- A description of the incident and when it occurred.
- The type of data involved, such as emails, billing details, or shipping addresses.
- Actions taken by Scopione to contain and resolve the breach.
- Recommended next steps for users, including password updates, two-factor authentication setup, or financial monitoring.
- Direct contact details for further assistance through our privacy or customer support team.
We believe customers deserve complete clarity and prompt, honest communication.
15.6 Methods of Notification
Scopione may notify affected users through one or more of the following methods:
- Email to the address associated with the user account.
- Notice posted on the Scopione.com website.
- Direct phone call for urgent or high-risk cases.
- Public updates through Scopione’s verified social media channels (if widespread impact requires public disclosure).
Our goal is to ensure every affected user receives timely and accurate information.
15.7 Reporting to Authorities
Where legally required, Scopione will report the data breach to the appropriate regulatory or supervisory authorities, including:
- GDPR Compliance: Reporting to EU data protection authorities within 72 hours of discovery.
- CCPA Compliance: Notifying affected California residents if personal data exposure meets state reporting criteria.
We cooperate fully with government agencies, data protection commissions, and law enforcement to maintain transparency and accountability.
15.8 Mitigation and User Assistance
Once a breach has been contained, Scopione takes comprehensive action to minimize risks and protect our users:
- Conducting a full post-incident investigation to determine the root cause.
- Implementing enhanced encryption, authentication, and access controls.
- Offering support to affected customers, which may include credit monitoring or account recovery assistance.
We approach every incident with the same precision and diligence that define the Scopione brand.
15.9 Ongoing Improvements
To continually strengthen our data protection and cybersecurity measures, Scopione:
- Provides regular cybersecurity training for all employees.
- Performs periodic penetration testing to detect vulnerabilities before they can be exploited.
- Partners with leading cybersecurity firms for external assessments.
- Regularly updates internal policies to align with the latest global privacy and data protection standards.
Our commitment is simple — to stay ahead of evolving threats and safeguard your trust in Scopione.



16. Children’s Privacy
Scopione takes the protection of all individuals’ personal information seriously — especially that of minors. We are committed to maintaining a safe, transparent, and responsible online environment in compliance with global child-privacy laws such as the Children’s Online Privacy Protection Act (COPPA) in the United States and equivalent regulations worldwide.

16.1 Purpose of This Section
This section outlines how Scopione ensures that no personal information from children is collected, stored, or processed without proper consent. It reinforces our dedication to user safety, lawful practices, and ethical data handling.
16.2 No Data Collection from Children Under 13 (or Applicable Age Limit)
- Scopione.com is not intended for children under 13 years of age, or under the minimum age of digital consent as defined by applicable local laws (for example, 16 years in certain EU jurisdictions).
- We do not knowingly collect, use, or store any personal information from children. If we ever discover that we have inadvertently collected such information without verified parental consent, we will take immediate steps to delete it from our systems.
16.3 How We Address Unintentional Data Collection
If Scopione becomes aware that personal data from a child has been collected unintentionally, we will:
- Notify the parent or legal guardian (if identifiable) and explain the circumstances.
- Delete the information promptly unless a lawful requirement obliges us to retain it temporarily.
- Provide guidance to parents or guardians on how to enhance online safety for minors.
Our priority is always prevention, followed by swift and responsible resolution.
16.4 Parental Rights and Control
Parents and legal guardians retain full control over their child’s personal information. They may:
- Review any data submitted to Scopione (if applicable).
- Request deletion of their child’s information from our systems.
- Revoke any consent previously granted on their child’s behalf.
To exercise these rights, please contact our privacy team directly:
- Email: [email protected]
- Phone: 1-800-820-6346
We respond to verified parental requests as promptly as possible and in accordance with applicable privacy laws.

16.5 Educational Guidance and Online Safety
While Scopione’s products and services are designed for automotive enthusiasts and professionals, we support families in fostering safe digital habits. We encourage parents and guardians to:
- Enable parental controls on devices and browsers.
- Educate children about the importance of protecting personal information online.
- Monitor online activities, especially e-commerce browsing and purchases.
By promoting awareness, Scopione supports a responsible and secure online experience for all users.
16.6 External Resources for Protecting Children Online
For further information and tools on safeguarding children’s online privacy, we recommend:
- Federal Trade Commission (FTC) – Children’s Privacy (COPPA)
Guidance for parents and businesses under U.S. federal law. - Common Sense Media – Family-focused education on digital citizenship and online safety.
- Internet Matters – EU-focused platform offering parental guidance and resources for online safety.
16.7 Updates to This Section
- Scopione reviews this section periodically to reflect changes in laws, industry standards, or technology that may affect children’s privacy.
- When significant updates occur, the effective date will be revised and displayed at the top of this policy.
Our commitment remains constant: to handle all user data — especially that of minors — with the highest degree of care, integrity, and transparency.
17. Policy Updates
At Scopione, transparency is built into everything we do — from how we craft our carbon-fiber components to how we protect your data. This section explains how and when we update our Privacy Policy, how such changes are communicated, and what they mean for you.

17.1 Frequency of Updates
We may revise this Privacy Policy from time to time to reflect:
- Updates to our products, services, or partnerships.
- Changes required by privacy laws such as GDPR, CCPA, or other global regulations.
- Advancements in technology or security measures.
- Adjustments in how we collect, process, or share information.
Each update is designed to keep our practices compliant, current, and in line with our ongoing commitment to protecting your privacy. As innovation drives change, transparency evolves alongside it.
17.2 Notification of Changes
When a meaningful change occurs, we’ll make sure you know. Depending on the nature of the update, you may receive:
- A visible banner or notice on our website.
- An email notification outlining the changes for registered customers.
- A summary of major revisions at the top of this page for quick reference.
Minor updates, such as clarifications or formatting improvements, will appear silently — reflected only in the “Last Updated” date at the top of this Policy.
17.3 Types of Changes
Material Changes
- These involve updates that affect your rights or the way your information is used, such as introducing a new data-sharing partner, adding analytics tools, or modifying how we store or transfer data.
Minor Updates
- These include stylistic edits, corrections, or wording clarifications that do not change your rights or our data practices.
Regardless of scale, all revisions reaffirm Scopione’s ongoing commitment to responsible data handling and full transparency.

17.4 User Responsibility
- We encourage every visitor and customer to review this Privacy Policy periodically.
- While we rarely make significant changes, staying informed ensures that you always understand how your information is protected.
By continuing to use Scopione’s website or services after an update, you acknowledge and accept the revised Policy, unless stated otherwise.
17.5 Opt-In for Critical Changes
If we ever introduce new types of data collection or usage that require your explicit consent, you will be:
- Promptly notified of the update, and
- Provided with the option to opt-in or decline before the change takes effect.
Scopione will never apply new data practices retroactively without your permission.
17.6 Contact for Policy Questions
If you have questions or concerns about any updates, or would like clarification on how a change affects you, please contact our Privacy Team:
- Email: [email protected]
- Phone: 1-800-820-6346
All inquiries are handled promptly, respectfully, and in full confidentiality.
17.7 Effective Date and Revision History
- The effective date at the top of this page indicates the most recent update.
- For additional clarity, Scopione may include a brief changelog or summary of major revisions so you can easily identify what has been modified.
Precision applies to our policies as much as to our products — every update is documented, dated, and delivered with integrity.



18. Contact Us
At Scopione, your privacy is treated with the same precision and integrity that define our craftsmanship. Whether you’re requesting access to your personal information, updating preferences, or raising a data-related concern, our team is ready to assist you with transparency and care.

18.1 How to Reach the Scopione Privacy Team
You can connect with us using any of the following methods:
- Email: [email protected] — For all privacy-related requests, including data access, correction, deletion, or marketing opt-out preferences.
- Phone: 1-800-820-6346 — For urgent or time-sensitive privacy inquiries requiring immediate assistance.
- Online Form: scopione.com/contact-us — Use our secure online contact form to reach our privacy support team directly.
Each message is handled by a dedicated specialist who ensures every request is properly reviewed and documented.
18.2 Information to Include in Your Request
To help us respond efficiently, please include:
- Your full name
- The email address associated with your Scopione account (if applicable)
- A clear description of your request or concern (for example: data access, correction, deletion, or preference update)
- Any relevant supporting documents or screenshots
Once your message is received, our team may contact you to verify your identity, as required by privacy regulations, before proceeding with the request.

18.3 Response Time
- We aim to respond to all privacy-related inquiries within 7 – 14 business days.
For more complex matters—such as deletion requests, third-party data coordination, or jurisdictional reviews—our team will keep you informed with timely progress updates until your case is fully resolved.
18.4 Escalation and Complaints
If you believe your concern has not been fully addressed, you may request an internal review by our Privacy Officer.
Depending on your location, you also have the right to contact your local data protection authority, such as:
- The Information Commissioner’s Office (ICO) for UK residents
- The relevant EU authority under GDPR for EU citizens
We take all escalations seriously and will work diligently to reach a fair, timely resolution.
18.5 Business Hours for Privacy Support
Monday – Friday: 10:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed
Messages received outside of business hours are queued for priority review on the next working day.
Commitment to Transparency
Every inquiry helps us strengthen the trust we build with our community. The Scopione Privacy & Compliance Team is committed to protecting your personal data with the same dedication and precision that define every Scopione carbon-fiber creation.
19. Conclusion and Customer Commitment
Thank you for trusting Scopione with your personal information. Just as we engineer every carbon-fiber component with precision and care, we handle your data with the same dedication to security, transparency, and integrity.

Your privacy matters — and we remain committed to:
- Being transparent about how we collect, use, and protect your information
- Empowering you with control over your data and respecting your rights
- Continuously enhancing our privacy and security measures as technology and regulations evolve
If you have any questions, concerns, or privacy requests, please reach out to our dedicated support team:
- Email: [email protected]
- Phone: 1-800-820-6346
By using Scopione.com or making a purchase, you acknowledge and accept the practices outlined in this Privacy Policy. We encourage you to review this policy periodically, as updates may be made to reflect new features, compliance requirements, or improvements to our data protection processes.
At Scopione, trust is built not only in the strength of our carbon-fiber craftsmanship, but also in the strength of our commitment to safeguarding your privacy — every step of the way.












