Track Your Scopione Order

The fastest way is the lookup form near the top of this page: enter your order number and the billing email you used at checkout to see your order’s current status. As soon as your order ships, we also email you a tracking number so you can follow your carbon-fiber parts the rest of the way to your door.

For in-stock items, orders are processed and dispatched within two to three business days, and your tracking number is emailed automatically the moment the shipping label is created. Back-orders and made-to-order parts are built to order, so tracking is issued once they’re finished and ready to ship — we’ll keep you posted on timing along the way.

Transit time depends on your destination and the service selected at checkout, and your tracking page always shows the latest estimated delivery date. Domestic shipments generally arrive within a few business days of dispatch; international orders take longer and can pause briefly for customs. If a delivery runs well past its estimate, reach out with your order number and we’ll chase the carrier for you.

Usually not. Tracking can go quiet for a day or two while a package moves between facilities, sits over a weekend, or clears customs — even though it’s still on the move. If there’s been no movement for several business days, contact us with your order number and we’ll open an inquiry with the carrier right away.

Yes — we ship worldwide and provide tracking on international orders, though the level of door-to-door detail varies by destination and carrier. Keep in mind that customs duties, taxes, and import fees are the buyer’s responsibility, and a customs hold can briefly pause tracking updates. If your international package looks stuck, let us know and we’ll help trace it.

First, check around your doorstep and mailbox and with any neighbors or building staff, and give it a day — carriers occasionally scan a parcel as delivered a little early. If it still hasn’t turned up, contact us with your order number and we’ll file a trace with the carrier and work with you toward a resolution.

If your order hasn’t shipped yet, we can often update the address — email or call us with your order number as soon as possible. Once a package is in transit the destination is locked by the carrier, so changes may not be possible; in that case we’ll help you request a redirect or hold through the carrier where that service is available.

Larger orders — and carts that mix in-stock and made-to-order parts — can ship in more than one package, sometimes on different days, so you may receive a separate tracking number for each. Every shipment is tracked on its own, so if one part of your order arrives before another, that’s expected. If a package is still missing well after the rest have landed, contact us with your order number and we’ll track down the remainder.